Tuesday, 20 February 2018

Your View: Woolworths no service

I AM astounded Woolworths Kadina has set up a system that shows contempt for customers who want old-fashioned service.

Supermarkets in Adelaide have reviewed customer responses to this self-service option and have rejected it and the “service” has been abandoned.

Perhaps when Aldi comes to Kadina, Woolies will realise its mistake.

I spoke to a cashier yesterday about people not liking the self-serve checkouts and her reply was, “oh well, if they don’t want to use them, then they will just have to wait”.

I found that comment to be incredulous as she has completely missed the irony. Not only is her position under threat but also any future positions for our young people.

Doug Kirwan, Kadina

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